top of page
I design with purpose, lead with empathy, and thrive in complexity.
I'm an experience design leader,
product strategist, systems thinker
& human advocate.
I design with purpose, lead with empathy, and thrive in complexity.
EXPERIENCE
Over the past 12 years, I’ve led design across healthcare and media, delivering end-to-end experiences spanning content ecosystems, patient platforms, and the data infrastructure behind them. I simplify complexity into intuitive, scalable solutions that connect human needs with organizational impact.
A+E NETWORKS
Global media network behind brands like A&E, History, and Lifetime, reaching millions of viewers across platforms.​
​​Improved digital experiences across web and TV platforms through research-driven design, enhancing navigation, clarity, and engagement at scale.
NORTHWELL HEALTH
New York’s largest nonprofit integrated healthcare system, spanning a vast network of hospitals, providers, and patient services.​​​​​
​​Led design across patient-facing platforms and internal systems, translating complex clinical and operational workflows into intuitive, scalable experiences.
SALESFORCE
Leading global CRM platform powering complex customer data and operations across enterprise organizations.​
Designed and integrated workflows within Salesforce to support complex data and operational processes across Northwell Health.
EPIC
Widely adopted EHR platform supporting large-scale healthcare systems and millions of patient records worldwide.
Supported Northwell Health’s transition to Epic, creating a scalable framework for evaluating and improving patient portal experiences.
FEATURED WORK
Designing a Framework to Measure Experience Quality
Although detailed journey maps surfaced important experience gaps, the organization lacked a scalable framework to evaluate, compare, and communicate experience quality across workflows.
(password protected)
Streamlining Provider Data Management Workflows in Salesforce
Provider and location data was managed across disconnected systems, forcing teams to rely on manual workflows that were difficult to track, maintain, and scale.
(password protected)
bottom of page